Do you thrive in a dynamic retail environment where customer satisfaction is the top priority?
Are you a natural leader who enjoys motivating a team to achieve sales success?
ManpowerGroup, on behalf of IKEA, is looking for a dynamic and results-driven Sales Coordinator to join our new store in Iraklion, Crete.
📌Location: Heraklion, Crete
📍 Work model: On Site
🖋️You will be reporting to: Market Commercial Manager
Duties/Responsibilities:
Reporting to the Market Commercial Manager, you will play a crucial role in driving sales, ensuring customer satisfaction, and leading a motivated team.
More Specifically:
- Achieve the sales and profitability targets set for your assigned Core Area of the Home (CAOTH)
- Maximize commercial KPIs to ensure business success
- Develop and execute a commercial action plan, aligning with team and management input
- Deliver exceptional customer service through Active Selling and Meet & Greet principles
- Monitor and control operating costs and P&L elements for your department
- Recruit, develop, and maintain a high-performing and motivated team
- Ensure adequate staffing with trained and qualified co-workers during all operating hours
- Understand the local market potential and tailor sales strategies accordingly
Requirements
- A minimum of three years of managerial experience is required, preferably within a large-scale retail environment characterized by high sales volume
- Excellent leadership and team management abilities
- Mandatory Bachelor’s degree, ideally in Business Administration, Marketing or a relevant field
- Fluent in Greek & English
- Strong MS Office skills
- Achievement-driven with strong problem-solving skills
- Commercial mindset with a focus on customer satisfaction
- Strong planning, organizational, and communication skills
- Analytical and numerical abilities
- Ability to thrive under pressure and meet strict deadlines
- Knowledge of Microsoft Navision will be considered a plus
Benefits
- Competitive remuneration package & Bonus
- A dynamic workplace in one of Greece and the Balkans' leading retail companies
- A collaborative and inclusive culture where everyone belongs
- Opportunities for personal and professional growth
- The chance to be part of the world’s leader in life at home
