Are you passionate about luxury fashion and have a proven track record in leading successful retail teams?
Do you excel at motivating teams, exceeding sales targets, and delivering an exceptional customer experience in a high-end retail environment?
ManpowerGroup, on behalf of its client, a prestigious luxury fashion company known for its exquisite clothing, textiles, leather goods, and accessories, is seeking a dedicated Store Manager to lead their newly established boutique in Athens.
📌Location: Athens
📍 Work model: on site
🖋️Reporting to: Sales Manager
Responsibilities:
The Store Manager will play a pivotal role in driving the store’s success by fostering a positive, customer-centric atmosphere. Through outstanding leadership, sales expertise, and in-depth knowledge of luxury retail, they will be instrumental in achieving sales targets and enhancing the overall shopping experience.
Key responsibilities include:
- Providing strong leadership to the store team, motivating and inspiring them to meet individual and collective goals
- Promoting a collaborative, team-oriented culture that prioritizes effective communication and exceptional customer service
- Organizing regular training sessions to enhance product knowledge, sales techniques, and customer service skills
- Leading by example by actively engaging in sales activities to drive revenue and ensure top-tier customer service
- Building lasting relationships with customers, addressing inquiries and concerns with professionalism and care
- Leveraging customer feedback to refine the shopping experience and build customer loyalty
- Managing inventory levels, performing regular stock checks, and ensuring timely replenishment in coordination with head office and regional distribution centers
- Monitoring sales performance, expenses, and other key performance indicators to identify improvement opportunities and implement effective strategies
- Ensuring compliance with all safety and security standards
Requirements
- Proven experience as a Store Manager within the luxury, fashion, jewelry, or high-end retail industry
- Strong leadership skills with the ability to build, motivate, and develop a high-performing team
- A proven track record of exceeding sales targets
- Proficiency in English
- Excellent communication and customer service skills
- High levels of professionalism, integrity, and attention to detail
- Flexibility to work in a dynamic retail environment, including weekends and holidays
Benefits
💰 Competitive Salary
👨💻 Opportunities for travel and international training
🏢 Dynamic and friendly work environment
