-Do you have experience in supporting sales teams by preparing reports, tracking performance metrics, and maintaining accurate sales records?
-Can you effectively manage multiple data-driven tasks and coordinate with cross-functional teams to meet deadlines and support sales objectives?
-Can you effectively communicate with sales representatives and clients to ensure smooth execution of sales processes and address inquiries promptly?
Your opportunity awaits!
ManpowerGroup Greece, on behalf of its client, a multinational travel agency, is seeking for a Sales Support Officer.
📌 Location: Athens, Greece
🖋️ Reporting: Business Development Manager
Key Objective: The Sales Support Officer plays a crucial role in assisting the sales team and ensuring the smooth functioning of the sales process. His/her responsibilities typically include a mix of administrative, customer service, and operational tasks.
💼 Key Responsibilities:
- Creating quotes, invoices, sales agreements, and other documents required by the sales team or clients
- Updating and maintaining customer information in CRM (Customer Relationship Management) systems
- Compiling and analyzing sales data to help the sales team make informed decisions
- Responding to customer queries about products, services, pricing, and availability
- Addressing customer complaints or issues and escalating them to the appropriate team if necessary
- Acting as a liaison between the sales team and other departments such as marketing, logistics, and finance to streamline processes
- Supporting marketing campaigns or events that drive sales
- Tracking sales performance metrics, such as targets, quotas, and conversion rates
Requirements
- Bachelor’s degree in business administration, Marketing, or a related field
- Proven experience as a Sales Support Officer, ideally 2-3 years
- Strong analytical skills with the ability to interpret sales data, track performance metrics, and provide actionable insights
- Proficient user in Microsoft Excel (e.g., pivot tables, VLOOKUP, data visualization) and experience in generating detailed sales reports
- Excellent communication, presentation, and negotiation skills
- Self-motivated with a results-oriented mindset
- Proven ability to handle multiple tasks, meet deadlines, and prioritize workload effectively
Benefits
- 💰 Competitive remuneration package
- 📱 Mobile phone & Laptop
- 🏥 Medical Insurance
