ManpowerGroup Greece, on behalf of our client, a dynamically developing company that provides services in the area of asset management and the hotel industry, is looking for an experienced Resort Operations Manager to oversee the organization, supervision, and overall operation of resort apartments in Mykonos.
📌 Location:Mykonos
📍 Working Model: On-site
🖋️You will be reporting to Management
The ideal candidate will manage staff, ensure smooth resort operations, train employees, and maintain daily communication with guests, local authorities, private entities, and suppliers.
Main responsibilities:
- Participate in the selection of staff in cooperation with the HR department.
- Organize and conduct staff training sessions.
- Develop and oversee the pre-opening work schedule, taking corrective actions as needed.
- Oversee and coordinate daily resort operations to ensure high-quality service delivery.
- Ensure compliance with the group's policies and procedures, hygiene, safety, and environmental protection rules.
- Monitor the reservation system and inform all relevant parties to ensure timely completion of necessary actions.
- Report any issues or incidents to the management and relevant departments.
- Perform administrative tasks such as day-end closure, invoicing, document filing, system updates, and reporting.
- Work daily with the Technical Department to monitor all maintenance activities (preventive and corrective) and report damages and repairs promptly.
- Monitor operational costs and suggest measures to reduce them.
Requirements
- Degree from a Higher or University School in Tourism or related fields.
- Minimum of 3 years of experience in a similar position.
- Excellent command of Greek and English (spoken and written); knowledge of a second language is a plus.
- Proficiency in PMS PROTEL is a plus.
- Computer literacy.
- Excellent administrative, problem-solving and organizational skills.
- Strong communication skills.
- Negotiation skills.
Compensation Package and Benefits:
- Competitive salary package.
- Private health insurance coverage.
- Meal Vouchers.
- Bonus scheme.
👥 Recruitment Process:
- If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
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