Job Duties:
• Management and administration of the department
• Creating and implementing a back-office strategy in accordance with the company’s global strategy
• Analyzing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
• Management the procedure of customers verification, account establishment, maintenance and closures
• Management the processing of all customer deposits and withdrawals in a timely manner
• Investigating and resolving potential issues arising from customer deposits, withdrawals or client activity
• Liaising with other departments to escalate and resolve all client issues in a timely manner
• Monitoring the efficiency of cooperation with various PSP, risk assessment and management
• Reviewing the automation of Back Office and replacing manual processes with automated systems where required
• Preparation of back office procedures, policies, terms & conditions, contracts and relevant disclaimers
• Controlling over the reconciliation of all financial assets of the company
• Preparation of various internal and regulatory reports
• Assistance with AML monitoring
Job Requirements:
• Experience on the position Head of Back Office or similar position
• Experience in financial or crypto, banking, gaming industry
• Practical experience with KYC, AML procedures, etc.
• Experience managing a team
• Experience in implementing new payment systems
• Knowledge of data analytics and reporting
• Good understanding of financial tools
• People management and Leadership skills
• Upper intermediate and higher level of English
• Holder of CySEC Advanced Certificate
Benefits:
• Competitive salary
• Comprehensive health insurance
• Professional development opportunities and ongoing training
• Fun and collaborative work environment
Free medical insurance and free parking!
