Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platform
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
As a member of our French Technical Customer Experts team, you will be providing 24/7 support for users from France, and Belgium, helping them with their inquiries and technical issues via phone & e-mail.
A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!
What you will be doing:
- Provide 24/7 help-desk support via phone and email
- Follow company and client procedures and guidelines
- Be positive and proactive and have a desire for applying continuous improvement processes
- Exchange ideas and solutions with your colleagues!
Job Requirements:
- Excellent writing & verbal communication skills in French
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude & team spirit
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-), when applicable
- Competitive monthly salary + 2 extra salaries per year
- Referral Program:
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.
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