🔶 Hoi nederlandse sprekers 🔶
Are you looking for a career change with a forward-thinking global organization? Are you an aspiring 💾tech guru💾?
Then, come be part of an award-winning company and join a successful team that will 🚀 boost🚀 your career!
ManpowerGroup on behalf of its client, a global technology and services leader is looking for highly dexterous and digital-savvy Dutch speakers.
📌 Location: Athens
📍 Working Model: On site
🖋️You will be reporting to Technical Support Supervisor
What you will do:
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Management of incoming calls, chats, messages and emails
- Build sustainable relationships of trust through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Ask probing question to identify the technical issue faced by the end user and support with the troubelshooting steps needed
Requirements
What we are looking for:
· Native or near-native Dutch speakers
· Fluency in English
· Clear Communication Skills
· Tech savvy/Knowledge of MS office tools
· Enthusiastic, patient, empathetic, multi-tasking and communicative
Benefits
💰 Competitive compensation
💸 Rewarding bonus scheme
✅ Permanent contract
💉 Private health care benefits
🍝 Daily meal allowance
✈️ Relocation package for candidates outside Greece
