In Kotsovolos we embrace everything you have to offer.
Join our team and let’s #beMORE together!
📈 In numbers
3.000+ Kpeople | 90+ stores | 2 modern training centers | 53.000+ hours of training per year
🎯 Our goal
Planning our future and through latest technologies and innovation, make our lives better.
💼 Your everyday work-life
- Support CX strategy on behalf of the team for operational optimization
- Work closely with CX Partners, CX Experts and Project teams
- Be actively involved and initiate CX projects for improving customer satisfaction
- Support in customer journeys design and monitoring
- Maintaining reports and promote the feedback culture in design and deliverables
- Attend webinars or/and additional training following latest trends
🚀 As an ideal fit, you should have
- University Degree required, in a related field such as Business or Marketing
- Working experience of 2 years minimum in similar position
- At least familiar with Customer Journey mapping methodology and CX related metrics
- Actively involved in social media, forums, blogs and following latest trends
- Strong communication and negotiation skills
💎 What we offer
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/medical insurance package
- Discounts on our company’s products
- Hybrid working model
- Internal wellbeing actions
⭐ Join #teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.
