Customer Experience Specialist- part time (Έδρα Θεσσαλονίκη)

Customer Experience Specialist- part time (Έδρα Θεσσαλονίκη)


Are you tech-savvy with affinity for the automotive industry?
The most innovative company in the world is finally coming to Greece!
 
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the fields of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, the American company specializing in electric vehicle manufacturing, for:
Customer Experience Specialist (part time) 
Based in Thessaloniki
 
Responsibilities: 

• Guide customers through the delivery process
• Verify cash payments, secure approvals for car loan financing, and liaise with financial institutions to complete transactions
• Ensure a smooth and seamless experience during the physical handover of vehicles at the delivery location
• Actively address customer inquiries and requests, providing solutions and feedback to ensure their immediate satisfaction

• Excellent communication and customer service skills
• Strong attention to detail and the ability to manage multiple tasks effectively
• Ability to thrive in a dynamic and fast-paced environment
• Familiarity with financing and payment processes (experience in this area is a plus)
• Previous experience in customer service or product delivery is an advantage

• The opportunity to work at one of the world’s leading technology companies.
• Continuous training and skill development.
• A friendly and dynamic work environment.